Responsible gambling

Responsible Gaming at Boomtown Casino Fort McMurray

At Boomtown Casino Fort McMurray, we are committed to providing a safe and responsible gaming environment for all our guests. We understand that gambling can be entertaining but also potentially addictive, so we offer various tools and resources to help you manage your gaming habits.

Setting Limits:

• Self-imposed daily, weekly, or monthly deposit limits can be set through guest services or the mobile app.
• Loss limits are available for daily, weekly, or monthly caps on losses.
• Time-outs can be taken for 24 hours, 72 hours, one week, or one month to take a break from gaming.

Self-Exclusion:

• Voluntary self-exclusion options are available for 6 months, 1 year, 3 years, or lifetime exclusion from the casino and online services.
• The name is added to the provincial exclusion database, ensuring that you cannot access our facilities during this time.

Reality Checks:

• Hourly session reminders can be requested through guest services to keep track of your gaming activity.
• Digital clocks are visible throughout the casino floor to help you monitor your playing time.

Support Organizations:

We provide links and information on various support organizations, including:

• ConnexOntario (Canada-wide)
• Problem Gambling Helpline Alberta
• Gamblers Anonymous Alberta

Tools for Responsible Gaming:

Our mobile app and website offer a range of tools to help you set limits, track your gaming activity, and access support resources. These features include:

• Session reminders to keep track of your playing time.
• Deposit limits to control the amount you can deposit into your account.
• Loss limits to cap your losses for each day or week.

Responsible Gaming Policy:

At Boomtown Casino Fort McMurray, we have a strict responsible gaming policy in place. We believe that gambling should be entertaining but also controlled and managed responsibly. Our staff are trained to recognize signs of problem gaming and can provide support and resources to help you manage your habits.

We urge all our guests to use these tools and services responsibly, so they can enjoy the excitement of gaming without putting themselves or others at risk.